Shipping
Domenda currently ships to United States addresses.
The Brush Care Station: ships from a U.S. warehouse via DHL. Supplier processing is estimated at about 2–3 business days, followed by an estimated 5–7 business days in transit. At checkout, this item uses Free Standard Shipping with an estimated total delivery window of 8–10 business days.
Please use a residential or business street address for the Brush Care Station. P.O. Box, APO, and FPO addresses cannot be processed for this item.
Accessories: are fulfilled by individual partner suppliers. Shipping options and charges are calculated by the supplier and shown at checkout, so delivery timing and shipping cost can vary by item.
If an order contains products from more than one fulfillment partner, items may ship separately and arrive in more than one package. Shopify may combine applicable shipping charges into a single shipping amount at checkout.
Delivery estimates are not guarantees and can change because of availability, destination, carrier conditions, weather, or other fulfillment delays.
When tracking is available, it will be provided after the order ships.
If you need to correct a shipping address or request a cancellation, contact us as soon as possible. We will do our best to help, but changes cannot be guaranteed after an order has entered processing or fulfillment.
Returns & order issues
We want order issues handled clearly and fairly. Because Domenda products are fulfilled by multiple partners, return eligibility can vary by item. Please contact us before sending anything back.
Damaged, defective, or incorrect items: Contact us within 7 days of delivery. Please include your order number and clear photos of the item and packaging when possible so we can review the issue quickly.
Standard return requests: For non-defective items, return requests should be submitted within 14 days of delivery. Approved returns must generally be unused, in original condition, and include the original packaging when applicable.
Some products may be final sale or non-returnable because of item-specific or fulfillment-partner restrictions. Return approval is required before an item is mailed back. Please do not send a product to an address on the package without first receiving return instructions from Domenda.
Unless the item was damaged, defective, or incorrect, return shipping costs may be the customer’s responsibility. Approved refunds are returned to the original payment method after any required return is received and reviewed. Original shipping charges, if any, are generally non-refundable unless the return is due to an order error.
Questions about an order? Use our Contact page and include your order number so we can help.